FAQs
Renaissance New York Harlem Hotel
Enjoy the full Harlem Renaissance experience by booking a room at this amazing new hotel for a pregame before the event, a slumber party after, or just for your group to enjoy!
We want to ensure the event is inclusive of the needs of all our children. Please email jjmetrocabana@gmail.com if there is anything you would like for us to know about your child, i.e. food allergies/restrictions, accessibility and/or health concerns.
Additionally, we will have a Cabana Chill Lounge as a part of the Cabana experience. It is a sensory friendly space that will have noise cancelling headphones, earplugs, eyeglasses, and other sensory friendly objects.
Accessibility
Coat Check
We will have a coat check available, so bundle up!
Communication
If you have any questions about CABANA, please feel free to contact us at jjmetrocabana@gmail.com
Venue Drop Off and Pick Up Location
Please use the hotel address, Renaissance New York Harlem Hotel, 233 West 125th Street, New York, NY 10027. The entrance on 125th Street is the only and main entrance. The hotel is located at the site of the former Victoria Theater, so use the big, lit Victoria sign as a landmark.
Upon entering the lobby, follow signs to the CABANA check-in on the ground floor. After check-in, Metropolitan Chapter Volunteers will escort children to the 5th floor Grand Ballroom, which is restricted to Metropolitan Chapter Volunteers, event staff, and security, for the children's safety.
Metro Cabana Rules
The Jack and Jill Teen Code of Ethics will be enforced and violations will result in disciplinary action, including possible removal from the event.
No bullying of any kind will be tolerated. Please advise your children to report anything that makes them feel uncomfortable to the onsite Metropolitan Chapter Volunteers, so we can address it immediately.
We ask that rules/guidelines be discussed with your children and their guests before arriving at the event. Please ensure that guests who are not members of Jack and Jill are familiar with the name of the member’s chapter and chaperone(s).
We also ask the following guidelines be followed:
Dress Code
Dress to impress! No Hoodies, No Hats.
Dance Code
The dance floor will be closely monitored by chaperones. We want everyone to have fun and be safe. No twerking or overtly explicit dance moves will be allowed.
Chaperones/Guardians
Chaperones/Guardians must remain near the premises for the entire duration of the dance and MUST be reachable on their cell phones. Please check in at the hospitality desk upon arrival to confirm your contact information in case of emergency.
Metropolitan Chapter volunteers will be on site to make sure the children have a great time, follow The Jack and Jill Code of Ethics, and behave in a safe manner.
Please remind your children to show all of the chaperones and volunteers the appropriate level of respect, and let them know that they are there to help.
Ticketing
No tickets will be sold at the door. We will leverage Eventbrite to process ticket payment and delivery. All tickets sales will be final. There are no refunds and tickets are only transferable within your Chapter.
Ticket sales begin January 1, 2025.
Refund Policy
We are not able to offer refunds.
Parking
Street parking available, but limited.
LAZ Offsite Parking Garage located at 161 W 132nd Street
During the Dance
After drop-off, we encourage you to unwind and enjoy a meal or drink at The Victoria Lounge, conveniently located on the same floor as the Grand Ballroom. For a more formal dining experience, make a reservation up to 30 days in advance at The Victoria Restaurant through Resy. We hope to see you there!
Dismissal Procedures and Liability
For Children 13 and Older with Parental Permission: Parents may provide permission for children 13 and older to meet their chaperone outside the street-level lobby at 233 West 125th Street. Parents take full responsibility for their child's safety once they leave the venue.
For Children 12 and Younger or Without Permission: Parents or guardians must come to the 5th floor Grand Ballroom to sign out their child in person.